Wednesday, April 15, 2026
Est. 2019
Information
Shipping Policy
Payment Methods
All orders are settled in Hong Kong Dollars (HKD) We accept Credit Cards (Visa/ Master/ AE),
Apple Pay, Google Pay ,PayMe, Alipay HK, WechatPay and UnionPay
Shipping Fee
Hong Kong & Macau Shipping: HK$20 Free shipping on orders over HK$200
Delivery Method & Timeline
✨ Order before 12pm for same-day delivery! We provide professional door-to-door delivery
service with a general delivery time of 1-3 working days Delivery available to both commercial
and residential addresses
🔔 Flexible Delivery Arrangements
Need it left at your door? With building management? Want to change the delivery date? WhatsApp
us anytime for flexible arrangements!
📱 Real-time Order Tracking
Track your order status instantly on our website Find your tracking number easily in My Account
> Order History Instant WhatsApp updates with tracking number notifications!
Friendly Reminders
※ Please use Chinese address when possible to ensure accurate delivery ※ Please enter 8-digit
phone number only, without 852 area code or spaces ※ Email notifications will be sent on
shipping day and upon package arrival
Important Notes
If order information (including delivery address/contact number) is not provided or entered
incorrectly, we will only hold the order for 7 working days. Orders will be shipped in sequence
after correct information is provided. Orders will be automatically cancelled and refunded after
7 days. Pre-order/out-of-stock items will be arranged according to the product's arrival
schedule
In case of any disputes, NATURE MAGIC HONG KONG LIMITED reserves the right to final decision.